Automate WhatsApp with keyword auto-replies and drip campaigns
Two simple automations cover most of what a small team needs: instant keyword replies for FAQs, and scheduled drip sequences for onboarding and nurture.
You do not need a full chatbot to save hours every week. Two lightweight automations do most of the work.
Keyword auto-replies
Map common words to instant answers — "hours", "price", "location", "menu". When a customer sends a matching keyword, they get the right reply in milliseconds, day or night. Add a cooldown so the same person is not spammed.
Drip campaigns
A drip is a pre-planned series sent over days: a welcome on day 0, tips on day 2, a special offer on day 5. Perfect for onboarding new customers or nurturing leads from a CTWA ad.
Combine them
Trigger a drip when a contact gets a tag or joins from an ad, and let keyword replies handle anything they ask in between. WaDesk runs both on the Official and Unofficial API engines, with full opt-out handling built in.